Hotel & Villa Management Services
We run hotels, villas, and guesthouses on behalf of their owners, from selling rooms to monthly financial reports.
Tourism & AccommodationAbout this service
Many villa and small hotel owners in Lombok have a great property but no time or team to run it every day. We take over that work with written operating standards and reports you can review at any time.
Scope of service
- Daily operations: guest reception, housekeeping, and guest services
- Listing management on online travel agents (OTAs) such as Booking.com, including room rates and availability
- Staff recruitment, scheduling, and training
- Standard operating procedures (SOPs) for every department
- Supervision of building and equipment maintenance
- Monthly financial and occupancy reports for owners
Suited for
- Villa owners who live outside Lombok
- Hotels and small guesthouses that want better-organised operations
- New accommodation property investors
How we deliver it
- Discuss your needsWe learn about the property, target guests, and your expectations as the owner.
- Site visit and assessmentWe review the property, its operations, and existing sales channels.
- Written proposalYou receive a proposed scope, fee structure, and reporting format.
- Handover and managementOnce the agreement is signed, we start managing within the agreed scope.
- Regular reportingYou receive monthly reports and can ask for explanations at any time.